Affirma First Order Protection Policy for Amazon Sellers

Affirma First Order Protection Policy for Amazon Sellers

Affirma First Order Protection Policy for Amazon Sellers

For Amazon sellers, sourcing inventory from a new wholesale partner can sometimes feel risky. Questions around Amazon compliance, product authenticity, and account health often make sellers hesitant to place their first order.

To address these concerns, Affirma Distributors has introduced an updated First Order Protection Policy designed specifically for Amazon sellers. This policy provides compliance support, documentation assistance, and refund protection, helping sellers confidently place their first order.

If you're looking for a reliable wholesale partner for your Amazon business, this initiative adds an extra layer of security and trust.

What Is Affirma’s First Order Protection Policy?

Affirma’s First Order Protection Policy is a risk-reduction programme for Amazon sellers purchasing inventory for resale on Amazon.

The policy offers structured support to help sellers handle common compliance challenges on Amazon while also providing refund protection for eligible cases.

It applies only to a seller’s first order and is designed to create a strong foundation for long-term sourcing relationships.

Why This Protection Policy Exists

Selling on Amazon involves strict compliance rules. Even experienced sellers may face issues such as:

  • Listing restrictions or ungating requirements

  • Intellectual property (IP) complaints

  • Authenticity claims

  • Documentation verification requests

Affirma created this policy to help sellers navigate these potential risks more smoothly. With professional compliance assistance and direct documentation support, sellers can approach their first order with greater confidence.

Who Can Use This Protection?

The policy is designed for Amazon sellers who meet the following requirements:

  • Have an active Amazon seller account

  • Have maintained an account for 3,000 days or more (as referenced in policy eligibility)

  • Are placing their first wholesale order with Affirma

  • Verify eligibility before purchase

Sellers who do not meet these requirements may not qualify for the protection benefits.

What Affirma Helps You With

Under the First Order Protection Policy, Affirma provides compliance-related assistance for several common Amazon issues:

  • Amazon ungating applications

  • Authenticity appeals

  • IP complaint resolution

  • Listing compliance issues

  • Documentation submission directly to Amazon

These processes are handled with support from Affirma’s compliance specialists, helping sellers resolve problems faster and more effectively.

Refund Protection for Eligible Cases

One of the most valuable features of the policy is refund protection.

If Amazon denies a legitimate appeal after all attempts and required documentation are submitted, eligible sellers may receive a refund for the affected SKU or inventory.

Refund requests are typically processed within 10–15 business days once eligibility is confirmed.

The 45-Day Protection Period

The protection period begins when:

  • Products reach the warehouse, or

  • Products are checked into Amazon FBA

From that point, sellers receive 45 days of coverage under the First Order Protection Policy.

If necessary, the protection window may be extended when requested at the time of ordering.

Important Conditions to Know

Like any policy, certain conditions apply. Some key points include:

  • The minimum order value is $3,000

  • The protection applies only to the first order

  • Appeals and resolutions are handled through Affirma’s compliance specialists

  • The maximum refund eligibility is limited to 3 products sourced from Affirma

Reviewing the full policy before placing an order is strongly recommended.

Start Your First Order with Confidence

Affirma’s First Order Protection Policy reflects the company’s commitment to building trust and long-term relationships with Amazon sellers.

By combining compliance expertise, documentation support, and refund protection, the programme helps reduce the uncertainty often associated with sourcing inventory from a new wholesale supplier.

If you’re ready to grow your Amazon business with reliable wholesale sourcing, apply for a wholesale account to begin sourcing products and place your first order with confidence.

Final Thoughts

For Amazon sellers, choosing the right wholesale partner is critical. Affirma’s updated policy demonstrates a proactive approach to helping sellers stay compliant, reduce risk, and scale their business more confidently.

Before placing your first order, take a moment to review the full policy details and connect with the wholesale team if you have any questions.

With the right support system in place, your first order could be the beginning of a long and successful sourcing partnership.